More frequently asked questions
Professional Services FAQs







What support can I get as a Reynaers partner?
Reynaers Aluminium provides a range of professional services to assist architects, fabricators, installers, contractors, and other stakeholders in their projects. These services include design assistance, technical support, project consulting, and guidance on product selection. We also offer training at our UK office's knowledge centre for fabricators and installers.
How can I access design assistance for my project?
Reynaers Aluminium often offers design assistance to help professionals create customized solutions using their products. This might involve collaborating with their design experts to tailor windows, doors, and façade systems to specific project requirements.
How can I access DWG/ CAD files?
DWG, CAD and BIM files can all be found in the Downloads section of our menu. Here you can access all the files you may need for your specification, and also Reynaers literature, such as product brochures, product/service certifications, policies, and more.
Where can I find project images?
Project images are available to our customers by accessing our Customer Portal. Here you have access to our digital assets package which consists of not only project imagery but, also photography, showroom assets, brand guidelines and literature.
What technical support is available for Reynaers Aluminium products?
Here at Reynaers Aluminium, we offer technical support to ensure the proper installation and use of your products. This support includes technical documentation, installation guides, and direct assistance from their experts to address any installation-related queries, available during all stages of project planning.
Is project consulting available for projects?
We often provide project consulting services for all-scale construction projects. This might involve working closely with project teams to determine the best product solutions, offering insights on design considerations, and ensuring compliance with building regulations. We also have Avalon, a virtual reality feature that allows you to see your project come to life. Collaborating with Reynaers Aluminium on product selection can involve discussing your project's needs and goals with our professionals.
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How do I know which Reynaers Aluminium product best suits my needs?
Collaborating with Reynaers Aluminium on product selection can involve discussing your project's needs and goals with our professionals. We provide recommendations on suitable products based on factors like energy efficiency, design aesthetics, and functional requirements. View our Meet the Team page and contact one of our professionals directly to discuss project details, support and more.