Privacy policy
Reynaers Aluminium Limited (“Reynaers Aluminium”) takes your privacy to heart and therefore takes appropriate measures to protect your privacy in accordance with the European Regulation on the protection of natural persons with regard to the processing of personal data (also known as General Data Protection Regulation) and the Data Protection Act 2018.
This privacy policy applies to users of www.reynaers.co.uk.
Important information and who we are
Reynaers Aluminium Limited is the controller and responsible for your personal data.
Our full details are:
Full name of legal entity: Reynaers Aluminium Limited
Email address: privacy@reynaers.com
Postal address: 111 Hollymoor Way, Northfield, Birmingham, B31 5HE
Telephone number: 0121 421 1999
Which personal data do we collect?
When you visit our website, subscribe to a newsletter or otherwise provide us with personal data about yourself to us, we may collect and process the following personal data:
• First name
• Name
• Address
• (Mobile) phone number
• Gender
• Date of birth
• Company
• Job title
• CV
• Spoken language
• Email address
• IP-address
We do not collect any Special Categories of personal data about you from your use of our website (for example, personal data about your health or beliefs). Nor do we collect any information about criminal convictions and offences.
For which purposes do we process your personal data?
We will only use your personal data when the law allows us to. Most commonly, this will be where it is necessary for our legitimate interests: we use your personal data to answer your request or to support and enhance our relationship with you, for example to share relevant information and news such as:
• Product related information and news
Such as news about our latest product launches or important technical updates.
• Project related information and news
Inspiring content and news about our latest project realisations and monthly showcase projects.
• Service related information and news
Information about provided services and support.
• Company information and news
Information or news about changes and updates within our company or our services.
• Events and awards
News about our presence on local trade fairs and events, as well as means to register or participate in these events.
• Job application status
To contact you regarding the status of your application for an open vacancy.
• Offerings and promotions
Thus, your personal data can be used:
• For direct marketing purposes as listed above
• For the management of our website
• For the management of events
• For our customer portal administration
• To manage your subscription to our customer portal
• To improve our services and the content of our website
• To personalize the services and advertisements
• For the promotion of our products and services
• In order to comply with legislation and regulations
We may use your personal data for new purposes that are not yet provided for in this 'Privacy Policy'. In that case, we will (where appropriate) contact you before using your personal data for these new purposes, to inform you of the changes to our rules for the protection of privacy and to give you the option to agree or decline.
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.
At any time, you have the option to modify your preferences or unsubscribe from direct marketing using the links within the emails you receive.
We do not carry out any automated decision-making or profiling based on your personal data.
How do we collect information?
We collect personal data when you fill in one of our webforms on our website or by using cookies:
• Contact forms
• Vacancies/career forms
• Event subscribe forms
• Newsletter subscribe forms
• Project submission forms
• Customer portal registration
• Email or callback requests
• Project enquiry/quotation forms
• Training request forms
• Information request forms
• Other general webforms
• Cookies (please see below)
Do we share or sell your personal data to third parties?
We do not sell your personal data. We only share your personal data outside Reynaers Aluminium with your consent, as required by law, or with companies that help Reynaers Aluminium fulfil its obligations with you, and then, only with partners who share Reynaers Aluminium’s commitment to protecting your privacy and personal data and agree to comply with their legal obligations relating to the protection of your data
Your personal data may be shared with the Reynaers Group head office in Belgium. Please see “Do we transfer your personal data outside of the UK?” below for further information.
Do we transfer your personal data outside of the UK?
We share your personal data within the Reynaers Group. This will involve transferring your data outside the UK to the Group head office in Belgium.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring that an appropriate safeguard has been implemented. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long do we retain your information?
We only retain your information for as long as you allow us to, or for the duration of its specific purpose. At any time, you have the option to modify your preferences or unsubscribe from direct marketing using the links within the emails you receive.
Which rights do you have in relation to your personal data?
• Right to be informed
You have the right to be informed about which personal data we collect about you.
• Right of access
You have the right to access the personal data we collected about you.
• Right to rectification
You have the right to request a correction or alteration to your personal data.
• Right to erasure
You have the right to have all your personal data erased from our databases.
• Right to data portability
You have the right to request a move, copy or transfer of your personal data.
• Right to object
You have the right to object to any further processing of your personal data.
At any time you may contact Reynaers Aluminium with any questions or concerns you may have with respect to this privacy policy. Also if you which to exercise one of the above rights, you can send an e-mail to privacy@reynaers.com explaining your request.
Cookies and analytics data
Any information we automatically collect is that related to your use of the website. This information is anonymous and is gathered through our servers’ log files. These log files record generic information, such as the number of visits our website receives, the types of browsers used and the number and types of files downloaded, but never personal information. This log file information allows us to create better content aimed at your preferences. Some of our pages use a feature of your browser called a “cookie”. Cookies, by themselves, are not able to extract any personal information from you. Such a cookie automatically identifies your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, Reynaers Aluminium will never know who you are, even though we may assign your computer a cookie. Also, the website can only read cookies created by the website. The website uses third-party analytics cookies.
Cookies amongst others allow us to personalize the website for you and to provide you with information that fits your needs and desires. For instance, once you choose a language and visitor type, a cookie is written to your computer so that you will not need to make that choice in the future again. When you download documents or files from our customer portal, a cookie is written to your computer so that you can be informed about updated versions of these files.
More information about the usage of cookies on www.reynaers.co.uk.
Contact us in case of questions
Reynaers Aluminium knows that your privacy is very important to you. We welcome questions and comments regarding this privacy policy, so feel free to contact us at privacy@reynaers.com.
Complaints
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).
Changes to this policy
Reynaers Aluminium reserves the right to modify its privacy policy from time to time.